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Aug 27, 2005
Great Notes from Eli’s CustomersGreat cheesecakes from Eli’s are only that way because of the exceptional service that is provided by our people. The three comments below from our customers, one who was shopping in our store, one who can to our bakery for a tour, and a third who experienced Eli’s at a retail store in Bermuda say a great deal about the commitment of our people and the ultimate result.

 

Shopping our Café by Michelle Johnson of
Chicago

Just a quick note to let you know how helpful your employees ae. I have visited your retail store a couple of times on Saturday afternoon. Someone has always been there willing to answer questions or recommend a product. One gentleman went out of his way to get a product my husband wanted. You should be very proud of your staff.

 

Visiting our Bakery for a Tour

This week we had a customer call our customer service manager up to the receptionist desk to comment on Korey Grace , our receptionist. This customer wanted to make sure that we knew wheat an exceptional job Korey had done in providing tour information and directions. Somehow she also got lost on the way and Korey had gotten back on the right path His directions got her here on time and she and her friend had a wonderful experience. They will definitely be back with friends. In a world where most businesses are driven on voice mail and e-mail, Korey is giving our customers the personal touch every day.

 

Finding Eli’s Cheesecake in Bermuda

Hi everyone at Eli’s,

Your cheesecake is the most fantastic that I have ever eaten, surpassing the Cheesecake Factory by FAR. I saw this new brand at our > local grocery store and I had to try it as I am a cheesecake lover. I was blown away! I bought one for a bbq with friends and one for my > family and they all agreed that it was the best cheesecake ever. > Hopefully I will get to visit the shop in Chicago someday. Keep up the good work! If there is ever a chance to promote in Bermuda, I am in! Cheesecake fanatics need to try this brand.

Terri in Bermuda